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For agency owners ready to scale…
Unlock the Processes That Stop The Client Churn Cycle And Get You Off The Revenue Rollercoaster
I'M ABOUT TO GET REAL WITH YOU...
You will burn out before you reach your idea of success in your agency.
Which is a complete shame because you’re GOOD at what you do, your clients need you, and to be honest, the world needs more ethical agency owners who can actually get results.
Our newsfeeds are full of gurus promising solutions, methods, and hacks - it’s a wonder we get anything done in a day with all these distractions.
But I get it. I’ve tried everything. I tried doing it all myself. I tried hiring a team. I tried different client niches.
Our newsfeeds are full of gurus promising solutions, methods, and hacks - it’s a wonder we get anything done in a day with all these distractions.
But I get it. I’ve tried everything. I tried doing it all myself. I tried hiring a team. I tried different client niches.
You know what they say, “if you want something done well, you’ll just have to do it yourself”.
I believed that lie for a long time. I told myself that nobody else would care about the business like I did. Clients only wanted to deal with me.
BUT IT WAS BRUTAL!
I missed holidays, birthdays, and just about every Thanksgiving meal for a while. My clients (and family) started getting a shorter tempered, more frustrated, exhausted version of me.
I knew something had to change, so I tried hiring.
A few months later, I was throwing my hands up trying to figure out how I had more team members, less margins, and STILL managed to miss Thanksgiving dinner again.
There were countless “got a second” questions flying at me from every direction - team members, clients, prospects (and remember that family I was neglecting?).
I was losing. my. mind.
So what did I do? I got a better project management system. And then another one. And yet another one.
But it made absolutely no difference and at times just caused a bigger mess.
I even dropped tens of thousands on coaches and programs
Because I was scaling up, but burning out fast. Don’t get me wrong, those programs were good.
But none of them understood the complexity of an agency. They weren’t designed for agencies.
You know what they say, “if you want something done well, you’ll just have to do it yourself”.
I believed that lie for a long time. I told myself that nobody else would care about the business like I did.
Clients only wanted to deal with me.
BUT IT WAS BRUTAL!
I missed holidays, birthdays, and just about every Thanksgiving meal for a while. My clients (and family) started getting a shorter tempered, more frustrated, exhausted version of me.
I KNEW SOMETHING HAD TO CHANGE, SO I TRIED HIRING.
A few months later, I was throwing my hands up trying to figure out how I had more team members, less margins, and STILL managed to miss Thanksgiving dinner again.
There were countless “got a second” questions flying at me from every direction - team members, clients, prospects (and remember that family I was neglecting?).
I WAS LOSING. MY. MIND.
So what did I do? I got a better project management system. And then another one. And yet another one.
But it made absolutely no difference and at times just caused a bigger mess.
I EVEN DROPPED TENS OF THOUSANDS ON COACHES AND PROGRAMS
Because I was scaling up, but burning out fast. Don’t get me wrong, those programs were good.
But none of them understood the complexity of an agency. They weren’t designed for agencies.
I needed systems and processes...
...and so did my team, and even my clients...
We all wanted (and desperately needed!) more processes, but we hadn’t found any that worked for agencies.
It was Up to me to create these processes
...So I did.
And every time we...
• Missed a deadline
• Lost a client
• Failed to get results
• Fell short of our own expectations
• Found ourselves putting out fires
We revised the process.
We got rid of the pieces that were cumbersome without really adding value, and we added the steps that led us to success over and over again.
Use this area to tell your story.
Talk about your failure when you first started looking for a solution. Maybe there was a conspiracy against you, a false belief, a misunderstanding.
Show how the traditional methods didn't work and you were super frustrated.
Then, you had an ah-ha moment that brought you the result, benefit, solution you were looking for.
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Be visual, creative. Imagine the benefits.
No wonder so many agency owners get burned out, go broke, or run back to a regular J.O.B.
The constant grind of losing clients, bringing on more clients to replace them, hiring team members, trying to train them, then losing them, and all the while not actually making money is EXHAUSTING!
Sure, you’re good at bringing on new clients and maybe you can scale, but this is NOT a problem you want to scale.
This is the driving force behind
the agency think tank
Get out of the day to day and profitably scale your agency with client-tested systems, processes, and analytics that allow you to OWN your agency instead of being employed by it.
A mentorship program to unlock the processes that will profitably scale your agency.
Perfect for Agency Owners on the brink of burnout!
Paid Traffic • Funnel Building • Chatbot Marketing • Lead Generation • Coaches & Course Creator • And E-commerce Agencies
Billy Bambao
Karen is one of the greats. After implementing her teachings and suggestions we saw ROI in the positive, well in the green, 5x over.
Consider this the key to scaling your agency without sacrificing your sanity.
remove yourself from the fulfillment grind
So that you can break through $30k months (even if you have a tiny team)
stop the client
churn cycle
and increase the lifetime value of your clients through retention even if they’re not getting stellar results
gain clarity on
your numbers
so that you can breakthrough your monthly revenue goals
avoid the revenue rollercoaster
by managing your capacity so that you don’t have to stop selling every time you onboard a few clients
generate a consistent flow of production
so that you don’t subject yourself to workflow whiplash
get processes that get clients results
without you being involved in every conversation and without you constantly putting out fires
Decrease your day to day involvement in media buying, sales, project management, and account management without losing visibility in your business.
Weekly System Design Calls
Live coaching to design systems around your agency
I’ll be walking you through our exact agency processes AND how to implement them with your team. We’ll include time for hot seats so that you can get answers to questions that are specific to your agency.
Get actionable solutions that you can implement right away to ensure you avoid expensive pitfalls and so that you can see a big difference in your agency.
Value $6,000
Daily Personal Voxer Lifeline
Daily access to solutions when you need it most
Ever wish you had a partner to bounce ideas off of from time to time? Or better yet, a partner who has already experienced what you’re going through as an agency owner? Even if you have a partner, you’ll get to ask all of your questions like “How do I fire this client? How do I get this client to stop coming to me every time? How can I get my team to stop interrupting my work flow?”
You’ll get access to me daily by Voxer so that your burning agency questions get resolved sooner than later.
Value $8,000
(Really, this is priceless because it can’t be bought elsewhere. This is exclusively for The Agency Think Tank.)
Private Facebook Group
Your agency family resource
You don’t have to go this alone and you won’t with a family of agency owners who have been vetted and yes, want to learn, but also have plenty to offer. Our private Facebook group is yet another way to keep you moving, make sure you get unstuck fast, and collaborate with people who “get it” because they’re in the trenches with you.
This group of people will become your go-to-resource and among them, you’ll find lifelong friends.
Value $1,500
Implementation Workshops
Getting stuff done
This is where we dive in, get our hands dirty, and get stuff done together. You bring your questions, agency challenges, analytics issues, or need for process customization and we work through it together on the call. There are two Implementation Workshops every week rotating times for every time zone, so there's never a reason to be stuck.
Value $5000
Unicorn Recruitment System
How to hire the right fit the first time
Everyone wants to hire a unicorn, but do they really exist? Yep, I’ve worked with them, but it wasn’t easy to figure out how to find them among hundreds of applicants. Get the process we use to build a team of unicorns and true believers who are aligned with our culture and have the skill set to succeed.
You’ll find out what position to hire for next, when to pull the trigger on beginning the hiring process, where to find the right team members, what your job descriptions must say to get the right candidates, and how to go about hiring the perfect fit.
Value $3,500
VIP Onboarding Blueprint
How to give your clients the ultimate onboarding experience
Automate onboarding for your clients in a way that properly sets expectations, makes them feel like VIPs, and gets your partnership off on the right track.
You’ll learn the key to onboarding that turns the most cumbersome part of getting a new client into your secret retention tool.
Value $2,500
Agency Analytics Dashboard
Your at-a-glance agency health check
Find yourself worrying about building your clients’ business in every waking hour? Instead of spending time only focused on your clients’ profitability, KPIs, and success, measure the health of your agency, set your goals, and watch as you break through them.
You’ll be able to clearly measure the health of your business, identify your key metrics, set goals based in reality, and then see exactly what levers you need to pull to reach them.
Value $7,500
what's included
what's included
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limited time deal.
Are there limited quantities? Limited time? Special offers? Explain and give a reason WHY they must take you up on the offer today.
This is your scarcity. You must have some sort of scarcity to encourage immediate action.
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we're gifting members with...
01. team tipping point forecaster
Calculate the exact tipping point for when you need to begin hiring. The Team Tipping Point Forecaster will show you how you can do this profitably depending on the client mix you have.
02. client facebook™ ads launcher
Never miss a step in new ad launches with this client-proven process template. Forget to add those UTMs again? It'll be the last time with the Client Facebook™ Ads Launcher template.
03. funnel flow blueprint
Build funnels in record time without micromanaging your team with this team-tested process template. Don't forget to add that income disclaimer and risk ad shutdowns. It's all there in the process!
04. client command center
Get quick visibility to how your portfolio of clients are doing at any time. See immediately where you need to dive deeper without checking ads manager multiple times a day.
05. client success tracker
Give your clients live dashboard visibility to their results. There’s a secret to how this is done so that it actually makes your life easier and keeps your clients informed.
06. monthly power play process
Streamline your monthly calls and maximize their productivity. Follow a process that reduces the amount of time you put into each call and helps keeps you and your clients on the same page.
07. CLIENT EMAIL SWIPES
Get email swipe files for those sticky conversations with clients that you're just not sure how to have. We're sharing our actual email templates we use with clients for price increases, team member changes, and more.
08. team member onboarding launcher
Get new hires off to the right start quickly with our new team member onboarding launch system. Within minutes your new team member will feel right at home and have a clear path to adding value.
09. Accelerate membership
Get free access to Accelerate, our program for troubleshooting client campaigns across platforms like Facebook ads, Google ads, Google Analytics, Klaviyo, Shopify, Active Campaign, High Level, Supermetrics, Google Data Studio, Clickfunnels, and more.
10. acquire prospecting methods
Paid ads funnels are only a fraction of the ways you can acquire more clients. Get access to the methods of inbound and outbound strategies we've used to acquire new clients, including how we track our efforts and evaluate where to spend more time.
you can lay it out here.
Billed annually, no set up fee.
Billed annually, no set up fee.
Billed annually, no set up fee.
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- JANE AWESOME, ACME CO.
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- JANE AWESOME, ACME CO.
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- JANE AWESOME, ACME CO.
Because Of Your Offer.
see themselves after they've used your product.
Brandon Smits
If they can help me, an ad agency owner with 50+ clients solve this problem across my entire business, they can definitely help you solve it for your business. I highly recommend working with them. I’ve been working with them for over 3 years. They came in and helped me manage the operations of my business by giving me the business intelligence resources that I need to run this business effectively.
HERE'S THE UNFORTUNATE TRUTH...
Most agency owners take action on the processes and systems side of their business after they’ve already experienced burnout.
Burnout is expensive, not because it’ll cost you clients (although it will), but because it can cost you relationships, time in your life you can’t get back, and your happiness (trust me on this!).
If you have a team already, it can cost you your team. They’re looking to you as their leader and they need structure that only you can provide.
Joining now saves you weeks, months, maybe even years of losing money, clients, and the entrepreneurial freedom you’d hoped for when you started your agency.
There are only 15 spots for agency owners - you owe it to yourself to be one of them.
Billed annually, no set up fee.
Billed annually, no set up fee.
Billed annually, no set up fee.
Paul Cassimus
She has the kind of leadership charisma that can instill confidence in someone and a sense of belief, just in her tone of voice.
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Calls will be recorded so you can always catch the replay. If you have a specific question, you can submit it before the call so we can cover it, even if you can’t be on the call.
This program is for you, the agency owner, because change in your business starts with you. If you have someone running your Operations, you can have them join, but this is not a program for your media buyers, sales team, account managers, or project managers.
This program is designed specifically for digital marketing agency owners, whether you specialize in paid traffic, funnel building, or bot building. It works across the niches you might serve such as lead generation, local businesses, coaches and course creators, or e-commerce.
This program is designed for agencies who have already solved client acquisition and selling. Your process of doing these things may not look pretty, but you need to be able to acquire new clients and sell them on your services before you join this program to get the most out of it.
A lot less time than it takes to not implement these processes because they’re designed to give you time back in your day. Even implementing small pieces of these processes will help you win time back.
Part of this program will help you recruit and onboard your team, so you don’t have to have a team yet to benefit from these processes. The earlier in your team building you implement these things, the smoother your scaling journey will be.
We’ll be talking about change management and the best ways to go about getting your team on board with these processes. Most agency owners are surprised when they realize their team hates chaos even more than they do.
Yes. This is coaching and mentorship with real structure and tangible systems and processes that you can implement. Courses tell you what to do, but aren’t there by your side as you actually implement with your team. Coaching gives you all the guidance without the shortcuts, so this is both.
It would be super weird if you DIDN’T bother to ask me how I know these processes work...
There are entrepreneurs who have more CLIENTS than me, have larger TEAMS than me, or made more MONEY than me, but here’s why none of that matters...
All the generic process building principles in the world won’t help if you don’t know how to apply it specifically to your agency, your team, your clients.
Even worse, some “gurus” like teaching you processes that they’ve never even used before and certainly haven’t taught over and over again with results.
Here’s all the stuff you should know, but I’m usually pretty quiet about telling people…
Karen Sahetya
Agency Owner & Coach
Karen Sahetya, Facebook™ ads expert, coach to agency owners, and founder of Brand Central Marketing, has established herself and her team as among some of the internet's leading marketers in an online world where noise of the newest online trends can drown out practical experience.
Karen has inspired and led thousands of agency owners through the most essential strategies and processes they need to build and scale profitable agencies.
With nearly a decade of corporate marketing experience with Fortune 100 companies, Karen brings the best in offline marketing and combines it with expertise in Facebook Ads™, sales funnels, messenger bots, and much more. In the past she has worked with such brands as Disney, Target, and Warner Brothers to name a few, but as the founder of Brand Central she has established a team that is second to none.
Karen has been featured in publications like Entrepreneur, Funnel Magazine, and Fit Small Business as well as appeared on podcasts such as Sales Ascenders, The Happy Client Podcast, and The Business of Being Podcast.
Shanda Packard
Operations & Data Analyst
Shanda Packard is an operations expert and data wizard who has made a name for herself when it comes to making your wildest analytical dreams come true with Google Sheets, Supermetrics, and Google Data Studio.
She has been instrumental in our success as an agency, giving us clarity on the business, implementing processes, and hiring some of the best talent an agency can find.
Her analytical skills make her a powerful media buyer as she combines analytics with media buying strategy to get clients result well above the industry averages.
Having spent 25+ years in marketing, forecasting, and logistics in corporate for some of the world’s most recognizable brands, there’s no spreadsheet too big and no problem too small for her to solve. She’ll be supporting The Agency Think Tank members on their questions about HR, Analytics, and Processes.
Whatever you do…
DON'T FIND YOURSELF IN THIS EXACT SAME SPOT NEXT YEAR
You deserve more than that out of your business and your life.
If you’re ready for a no BS approach to the most effective processes for agency owners…
Apply now to see if your agency is the right fit for The Agency Think Tank.
Billed annually, no set up fee.
Billed annually, no set up fee.
Billed annually, no set up fee.
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